quick quote

Translation of documents, certificates, websites and much more: all languages.
Interpreting services, face-to-face or over the telephone, for every situation.
Multilingual customer services: calls, emails and data collection.


WELCOME TO VERITAS TALK




Veritas Talk is our award winning sister company which offers a professional multilingual customer call centre to support business expansion. Veritas Talk will take calls from your overseas customers from our quality-driven award winning UK-based multilingual call centre, and our advisors will liaise with your customers in their own language.

As a leading innovator in international call centre services, we only employ operators who are graduates and native speakers of the relevant language so that we can provide an authentic and reliable service that minimises errors made through misunderstanding between you and your customer.

We can provide a full package of telephone services, including:

  • taking customer bookings and purchases
  • answering customer enquiries
  • dealing with complaints/escalations
  • making records of calls for monitoring purposes
  • follow-up calls to measure customer satisfaction.
  • sales generation from your new overseas customers
  • assist your foreign language SEO (search engine optimisation) campaign


Our state-of-the art technology will rack, record and report all calls back to you, and we can even look for patterns in enquiries and collect demographic data to be used in marketing campaigns.

Our unique multilingual customer services will not only localise your company image, but also allow you to oversee its management as it all takes place in the UK. Companies that use call centres abroad are more likely to expose their customers to the risk of financial crime. This is because it is very difficult for the Financial Services Authority to regulate operations carried out overseas.

Veritas Talk
provides a service that operates solely in the UK, reducing risk for companies and customers alike. With Veritas Talk clients can be assured that all operations will function under UK laws and standards.

We offer our services in different languages:  English call centre services, French, Spanish, Italian, Polish, German and Welsh, but will be offering a wider range of languages as demand increases.


Contact Veritas Talk now for your free quote 08458 87 84 87

 

University of Wales SwanseaArts & Humanities Research CouncilPIBBusiness Language ChampionsSouth Wales Exporters AssociationgreenhousevisualSDL TradosSouth Wales Chamber of Commerce